Good to know
Frequently Asked Questions
What is the minimum order quantity?
Minimum quantities depend on the format, size, and print specification. We’ll confirm the applicable minimum with your quote.
Can you print my logo on the cups?
Yes. Share your artwork and target format so we can review the available printing and proofing options.
Which packaging products are available?
Our catalog covers paper cups, dessert tubs, food bowls, and takeaway boxes. We confirm availability for your specification during quotation.
Do you deliver to the USA and Canada?
These are our initial service markets. Share your postal code and delivery requirements so we can review the route and terms.
Can I request samples before ordering?
Yes. Request the formats you want to compare and we’ll confirm sample availability and terms.
What information is needed for a quote?
Share your format, size, volume, artwork requirements, business details, and delivery destination.
How long does production and shipping take?
Timing depends on the specification, artwork approval, production schedule, and shipping route. We’ll discuss timing with your proposal.
Can Cups1 support multiple business locations?
Share your location list and delivery requirements so we can assess the options.
What product documentation is available?
Ask for the specifications, reports, or inspection records your team needs. We’ll confirm what applies to the proposed product and destination.